Welcome to the THRIVE website at www.thrive.org.sg(the “Website”). Please read and review the terms of use (“Terms”) below carefully before accessing the Website. By accessing the Website, you acknowledge that you have read, understood and agreed to theseTerms. If you do not agree to these Terms, you may not access or use this Website.


1.1 We are Alexandra Health Pte. Ltd. (UEN. 200717564H), a company registered in Singapore with our registered office at 90, Yishun Central, Singapore 768828. We refer ourselves in these Terms as “we”/“us”/“our”/“AHPL”.

1.2  We may change or add to these Terms at any time and from time to time and your continued access to or utilization of the Website (or any part of the Website) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether these Terms have been changed. All changes to these Terms will be made available on the Website from time to time as and when we make any changes.

1.3 Should you have any feedback and/or enquiries, please contact us atktph.thrive@alexandrahealth.com.sg.


2.1  You agree that you will not:

       2.1.1 use the Website (or any part of the Website) as a substitute for professional medical advice or for  diagnosing or treating any medical or health condition including any mental health conditions. The contents of the Website are provided for general information purposes only and you should always consult a qualified medical practitioner and/or other healthcare professional for medical advice and/or information about diagnosis and/or treatment if you suspect you have a medical or health condition including any mental health issues;

       2.1.2 use the Website (or any part of the Website) for any illegal or immoral purpose or in any way that may lead to the encouragement, procurement or carrying out of any criminal activity;

       2.1.3 upload, transmit or otherwise disseminate through the Website: (a) any computer viruses, macro viruses, trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer; (b) any material which is defamatory, offensive, or of an obscene, vulgar, indecent or menacing character, or that may cause annoyance, inconvenience or needless anxiety; or (c) any material which is copyrighted (unless you are the copyright owner or have permission of the copyright owner to post it), or infringes on any other intellectual property rights of others or on the privacy or publicity rights of others;

       2.1.4 use the Website in a way that may cause it to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Website is in any way impaired, including, without limitation, “overloading”, “flooding”, “spamming”, “mailbombing” or “crashing”;

       2.1.5 send unsolicited e-mail, including promotions or advertising of products or services; or

       2.1.6 access or attempt to access any part of the Website that you are not authorised to access and you will not penetrate or attempt to penetrate Website security measures.

2.2  You agree that, in the event that you have any right, claim or action against any user of the Website arising out of that user's use of the Website, you will pursue such right, claim or action exclusively against such user and independently of, and without recourse to, us and keep us indemnified against any claims, costs and expenses arising therefrom.

2.3  You agree to be fully responsible for (and fully indemnify us against) all claims, liability, damages, losses, costs and expenses, including legal fees on a full indemnity basis, suffered by us and arising out of any breach of any of these Terms by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing this Website using your password or internet account or on your behalf.


3.1  All intellectual property rights (including all copyright, patents, trademarks, service marks, trade names, designs (including the "look and feel" and other visual or non-literal elements) whether registered or unregistered) in the Website, information on the Website and all other content of the Website including (but not limited to) the design, text and graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software (including applets and scripts), shall remain our property (or that of our licensors or the relevant owners). You shall not, and shall not attempt to, obtain any title to or rights to use any such intellectual property rights. All rights are reserved.

3.2  None of the materials listed in Clause 3.1 may be reproduced or redistributed or copied, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, sold, rented or sub-licensed, used to create derivative works, or in any way exploited without our prior express written permission. You may, however, for your own personal, non-commercial use only, retrieve and display the contents of the Website on a computer screen, store such contents in electronic form on disk (but not on any server or other storage device connected to a network) or print a copy of such contents, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the said materials or contents on the Website without our prior written permission.

3.3  You acknowledge and agree that the materials and contents contained within or provided by the Website is for your own personal non-commercial use only. Any other use of the materials and contents of this Website is strictly prohibited.


4.1  This Website may provide links to other websites or resourcesand, if so, these are provided for your convenience only. You acknowledge and agree that we are not responsible for the availability and contents of such external websites or resources, and that we do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices, security policies or the contents of such websites, including without limitation any advertising, services or other materials on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content or services available on such external websites or resources.

4.2  You may not create a link to this Website from another website without our prior written consent. We reserve the right to impose conditions when permitting any hyperlinking to, or framing of this Website or any of the contents. Your linking to, or framing any part of this Website or its contents constitute acceptance to these Terms. If you do not accept these Terms or any conditions as we may impose, you must immediately discontinue linking to, or framing of this Website or any of the contents.

4.3  We reserve all rights at our absolute discretion to deny or restrict access to this Website to any particular person, or to block access from a particular Internet address to this website, at any time, without ascribing any reasons whatsoever.


5.1  The contents of this Website are provided for general informational purposes only and are not a substitute for professional medical advice. You should not use the information in this Website for diagnosing or treating any medical or health condition especially if you are contemplating suicide or harming yourself or others. You should always consult a qualified medical practitioner and/or other healthcare professional (at any restructured hospital (i.e., government hospital) in Singapore if you are located in Singapore) for medical advice and/or information about diagnosis and/or treatment if you suspect you have a medical or health condition or have suicidal tendencies or mental health issues.

5.2  AHPL provides this Website and its contents on an ‘as is’ basis and makes no representations or warranties of any kind (and disclaims any representations or warranties which may be implied by law) with respect to this Website or its contents. In addition, AHPL makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information published in this Website. Whilst AHPL has made reasonable efforts and taken due care in providing the contents of this Website, the information contained in this Website may include technical, factual or other inaccuracies and typographical errors for which AHPL shall not be responsible and  AHPL expressly excludes (for itself and its directors, employees, staff members and other representatives), to the fullest extent permitted by law,  all liability howsoever arising for such inaccuracies or errors and for any loss, damage, death or injury arising from the same or from reliance placed on the contents of this Website. This is a comprehensive limitation of liability that applies to all damages of any kind which may be suffered by any user of this Website, including (without limitation) compensatory, direct, indirect and consequential damages arising from loss of data, income or profit, loss of or damage to property or person and claims of third parties who may be affected by such damages or loss.


6.1  You should read our Privacy Policy which contains important information about the use of your personal data and other information regarding your privacy and our security processes and policies. The Privacy Policy constitutes part of and should be read together with these Terms

6.2  We have the right, but not the obligation, to monitor any activity and content associated with this Website. We may investigate any reported violation of these Terms or complaints received and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website)


7.1  Severability: If any of these Terms is held to be unlawful, invalid or unenforceable, such Terms shall be deemed severed and where capable the validity and enforceability of the remaining Terms shall not be affected.

7.2  No waiver: No waiver by us of any default of yours shall be construed as a waiver of any proceeding or succeeding breach of any part of these Terms.No granting of time or other forbearance or indulgence by us to you shall in any way release, discharge or otherwise affect your liability under these Terms.

7.3  A person who is not a party to this agreement has no right under the Contracts (Rights of Third Parties) Act (Cap. 53B) to rely upon or enforce any of these Terms but this does not affect any right or remedy of a third party which exists or is available apart from under that Act.

7.4  Governing Law: These Terms shall be governed by and interpreted in accordance with the laws of Singapore and by accessing or using this Website, you hereby submit to the exclusive jurisdiction of the courts of Singapore.